FAQs

VIP Membership -  payd Membership. Benefits: 10% for food ( Burgers, Soup & Sides or Salads) and soft drinks, 50% for wine or beer and can bring friends.. For the orders online or in-restaurant we accept your Card ( Master Card ) or Credit Card or Cash.

How to get TOMIK Membership ID?

Please register at TOMIK website, go to your Dashboard and add your real Photograph for your Membership ID.

Please note: registered user must activate account by receiving OTP (one time password) on user real email and must forst time to login to user Dashboard.

Not activated account will be deleted in two weeks automatically by website.

Loyal Membership -  on every order over EUR43 you accumulate EUR3 on your "Digital Wallet", buy ordering in-restaurant or online, you can accummulate EUR43 so you can use it to pay your food and drink orders for the next TOMIK visit ( Digiatal wallet ). For the order online we accept your Card ( Master Card ) or Credit Card and only Cash as payment in-restaurant.

How to get TOMIK Membership ID?

Please register at TOMIK website, go to your Dashboard and add your real Photograph for your Membership ID.

Please note: registered user must activate account by receiving OTP (one time password) on user real email and must forst time to login to user Dashboard.

Not activated account will be deleted in two weeks automatically by website.

Dear Customers, Please note!!!

For Online Orders We Accept all major credit cards from customers in every country.

Inside establishment we accept only cash. Thank You!

Order or Pre-Order Your Favourite Dishes Online, Book Your table, Order TakeAway or Dine-in,

1. Please create Your account on TOMIK Official website!
2. For Pre-Orders Online You can pay by Credit Card or Your Digital Wallet,
3. Please Pre-Order Your Dishes at Least ONE day in Advance.

Last minute orders online will be DECLINED. Thank You for the understanding.

Yes, please register or login to our website, place your order, choose "Dine In / TakeAway" option, Choose from Dropdown menu section on "Checkout" page. Or go to the "Reservation page" and Make a Table Reservation.

Yes, please register or login to our website, place your order, choose "Dine in / TakeAway" option on "Checkout" page. TOMIK have NO "TOTAL order" limitation for "Dine in or TakeAway".

Yes, please register or login to our website, place your order, choose "Home Delivery" option on "Checkout" page. TOMIK have minimum of €87 [EUR 87] for "TOTAL order" limitation for "Home Delivery", Free of charge Delivery Area is Praia da Luz & Burgau areas.

A. Yes, you may change or cancel breakfast or lunch selections for Be Our Guest Restaurant right up to the moment you check in for your reservation, and there is no charge to do so.

1.1 To cancel your order or booking, please visit us at TOMIK or call and "Cancel Booking" at least one hour before your time booking was made. Please note that canceling a meal order will not affect your restaurant reservation.

1.2 If you place a meal order and later change the time of your reservation, you may need to resubmit your order. For instance, if the original reservation was during lunch and the new time is during breakfast, we will automatically cancel your order and you will need to place a new one. The email you receive to confirm a reservation change will indicate if your meal order has been canceled.

All Your reviews and suggestions You can leave on our Official website  (You must be registered user at our website), On our Official Android App in our establishment at TOMIK, (Montinhos da Luz) ....

Adding any kind of reviews about our establishment on thirdparty "platforms/websites" such as Tripadvisor or any "thirdparty websites or platforms" is strongly prohibited. Thank you!

1.5 Where can the animal move/walk? - The restaurants that allow pets must have a specific area for the animals to be duly signposted. Animals must not be allowed to move around the service area and where food for sale is displayed.

1.6 Can the animals be without leash? - No. Depending on the characteristics of the animals, they must be on a short leash or properly "packaged".

1.7 Even if they accept animals, can restaurants refuse the entry of any animals? - Yes. An animal with a lack of hygiene and dangerous behavior may not be accepted in the commercial establishment, even if its entry is allowed through the space.

We allow your Pets only on terrace area (outside), all pets must be on leash, must be hygienically and clean, pets with no hygiene signs like dirt, sand, dust or sick, will be not accepted.

Useful Links: 

1. 1/  Decreto-Lei n.º 74/2007 (LAW)
2. 2/ LAW Explained
   

Pets can accompany owners to some commercial establishments, such as restaurants. However, according to the legislation that allows animals to enter restaurants, it is necessary that the people responsible for the spaces authorize and post the information in a visible place.

1. 1.1. What changes with the law of animals in restaurants? - From May on, it will be possible to take pets to commercial establishments, such as restaurants. As long as they respect the rules and are treated. To date, pets are not allowed in commercial spaces.
2. 1.2 Can enter only cats and dogs? - The legislation does not specify the species that may or may not enter the restaurants (provided they are accompanied by the owners). It just states that it covers "pet animals".
3. 1.3 The all restaurants are obligatory to accept pets? - No. For domestic animals to enter restaurants, they have to be authorized. In addition, owners also have to comply with legal obligations
4. 1.4 How do you know if the restaurant allows animals to enter? - Restaurants that accept domestic animals must indicate their will, through a sign, which must be posted at the entrance and visible to all.

TOMIK Restaurant offers Free deliveries for standard order over €87 for Praia da Luz & Burgau areas. Please note: TOMIK have minimum of €87 [EUR 87] for "TOTAL order" limitation for "Home Delivery", Free of charge Delivery Area is Praia da Luz & Burgau areas.

Delivery to Lagos available soon! Please ORDER Your dishes or BOOK table at least 1 (one) Day in Advance.

In HIGH SEASON "Last minute bookings/orders" will be not accepted.

1. 1 - Please check our menu on front page ...
2. 2 - Add Your favourite dishes to Your cart ...
3. 3 - Pick up your TakeAway by visiting us at TOMIK and time & date Indicated at Your order ticket ...

Please Book Your TakeAway & Pre-order your dishes at least one day in advance from 10.00 am till 16.00 pm ...

TOMIK`s Winter working hours:

1. Monday till Friday: 10.00 am till 16.00 pm* (Bookings Advisable),
2. Saturday - Closed
3. Sunday - 11.00 am till 15.30 pm*  (Bookings Only)

Last orders 30 min, before closure.

Please BOOK at least 1 (one) Day in Advance. Thank You !

TOMIK`s Summer working hours:

1. Monday - Friday: 10.00 am - 16.00 pm* (Bookings Advisable)
2. Monday - Friday: 18.00 pm - 21.00 pm* (Dinner Bookings only)
3. Saturday - Closed
4. Sunday: 10.00 am till 16.00 pm* (Bookings only)

Last orders 30 min, before closure.

Please BOOK at least 1 (one) Day in Advance. Thank You !